Introduction
At Jwellex, developed by Guru Softwares, we are committed to protecting the privacy of our customers and software users. This Privacy Policy outlines how we collect, use and protect your personal information when you use our jewellery management software, visit our website or contact our team.
Information We Collect
We may collect personal information — such as your name, email address, mailing address, phone number and payment information — when you enquire about or purchase our software, or when you interact with our website. We also collect data through cookies and similar technologies to improve your browsing experience and understand how our website is used.
How We Use Your Information
We use your personal information to process your orders and subscriptions, communicate with you about your account and our services, provide technical support, and to improve our software and website. We may also use aggregated, anonymised data to analyse usage patterns and improve our products.
Information Sharing
We do not sell or share your personal information with third-party companies for their marketing purposes. We may share your data with trusted service providers who assist us in operating our website, processing payments or providing support services. These providers are contractually required to protect your information and use it only for the purposes we specify.
Data Security
We take reasonable precautions to protect your personal information from unauthorised access, misuse or disclosure. Our website is secured with SSL encryption, and access to your information is limited to authorised personnel only. While we take every reasonable step to secure your data, no method of transmission over the internet is completely secure.
Your Rights
You have the right to request access to the personal information we hold about you, to correct any inaccuracies, and to request that we delete your data where we no longer have a legitimate reason to hold it. You can also opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
Cookies
Our website uses cookies to improve your experience and to help us understand how the site is used. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, though doing so may affect the functionality of parts of our website.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of our website or software after any changes constitutes your acceptance of the updated policy.