Internal fraud in jewellery businesses is almost always undetected because there is no system to detect it. Jwellex closes every gap — with an immutable audit trail, role-based access controls, real-time head office visibility and 100% stock tracking.
A sale is cancelled after cash is received. The cash goes missing. Without a proper cancellation audit trail, there is no way to know it happened.
Gold issued to craftsmen exceeds what comes back as finished pieces. Excess wastage is claimed as normal. Without gram-level tracking, the loss is invisible.
Without item-level tagging from entry, it is impossible to prove an item was ever in the shop. Informal stock movements between branches are especially vulnerable.
A staff member applies an excessive discount or writes off a balance without manager approval. Cash goes to the customer or stays with the staff member.
Head office relies on what the branch manager tells them. Without real-time system visibility, inaccurate reporting can continue for months before anyone notices.
Every action by every user is permanently logged — what was done, when, and by whom. No transaction can be deleted or altered without leaving a record. The audit trail cannot be edited by anyone.
Each user has access only to what their role requires. Counter staff cannot access reports, cancel another user's transactions or change pricing. Sensitive functions require manager-level access.
Cancellations of orders, reservations and sales require manager authorisation. The reason for every cancellation is recorded. Refunds are tracked back to the original transaction.
Every piece is tagged from the moment it enters the system. Stock movements — sales, transfers, reservations, returns — are all recorded. No item can leave the system without a transaction record.
Gold issued to craftsmen is tracked by job. When finished items are returned, actual weight is reconciled against gold issued. Excess wastage beyond the agreed allowance is flagged immediately.
Head office sees stock, cash and sales at every branch in real time. Branch managers cannot report figures that differ from what the system shows. Discrepancies are visible the moment they occur.
Stock between branches moves via a formal dispatch and receipt process. Items are tracked in transit and only removed from one branch's stock when formally received at the other. No informal movements.
Daily cash reconciliation matches physical cash against every transaction recorded for the day. Discrepancies between declared cash and system totals are visible immediately and cannot be hidden.
Discounts above a set threshold require manager authorisation before the transaction can be completed. Every discount is recorded against the user who applied it and the manager who approved it.
Call / WhatsApp: +94 717 257 720 | help@jwellex.com